FAQs

Here is a list of our most frequently asked questions. If you can’t find your answer here, give us a call and we’ll help you as much as we can:

1. Rating: +39

   Why is your Lifetime Warranty Unique?

2. Rating: +25

   My elderly Mum can't lift the handle to lock a uPVC door as she has arthritis quite badly in her hands. What can you suggest to make life easier for her if she bought a new door from you?

3. Rating: +2

   Do I need to take my curtains down before you come?

4. Rating: +35

   If it's raining on the day of installation, can you still fit the new frames?

5. Rating: +6

   What colours do your windows and doors come in?

6. Rating: +1

   Do you make wooden or timber windows?

7. Rating: +17

   Which products are covered under your Unique Lifetime Warranty?

8. Rating: +6

   I have a dog or cat - can you supply my doors with cat/dog flaps?

9. Rating: +18

   Do you manufacture doors with low thresholds for easy access?

10. Rating: +78

    How secure are Alexander Windows’ windows and doors?

11. Rating: +4

    Do you make Sash Windows

12. Rating: +3

    Do you offer Velux style windows?

13. Rating: +47

    Do the fitters clean up after themselves?

14. Rating: +23

    Do you remove all my old frames as well?

15. Rating: +12

    Will the windows ever go yellow?

16. Rating: +70

    Do your salespeople get paid commission?

17. Rating: +3

    Why don't I get a FENSA certificate for my new door?